Parking is available for purchase prior to events via Ticketmaster. All parking can be accessed via the Cross Island Parkway (cars only) exits 26A, 26B, and 26D.
Purchasing parking ahead of time is preferred for all UBS Arena events. For concerts, prices will increase $5 when purchased at the arena parking lots.
Pending availability, arena guests have access to 4 lots:
- Emerald Parking Car access only via Cross Island Parkway exit 26D
- Silver Parking Car access only via Cross Island Parkway exit 26B (Hempstead Turnpike East)
- Diamond Parking Car access only via Cross Island Parkway exit 26B (Hempstead Turnpike East)
- South Parking Car access only via Cross Island Parkway exit 26A
To expedite guest arrivals, please pre-purchase parking and utilize the proper Cross Island Parkway exit to parking lots (see above list).
UBS Arena recommends arriving with enough time to avoid lines and traffic.
POLICIES AND GUIDELINES
The following vehicles are not permitted to occupy lined parking spaces:
- Taxis/black car services/ride share drop-offs and pickups
The lease with Empire State Development prohibits tailgating at UBS Arena.
Charter buses and oversized vehicles should email [email protected] for arrival coordination and information, no less than 72 hours prior to an event.
HOURS OF OPERATION
Parking opens 2 hours prior to events and 90 minutes after events, unless otherwise stated.
We have designated parking available for guests with disabilities.
There are 28 accessible parking spaces available with adjacent access aisles. ADA-accessible vans are available for transportation from Diamond Parking to the arena.
There are 28 accessible parking spaces available with adjacent access aisles. ADA-accessible shuttles, including dedicated accessible vans for on-demand service, will be available for transportation from Silver Parking to the arena.
Guests with disabilities who have designated parking in South Parking will be directed to the accessible parking spaces located in Diamond Parking or Silver Parking. For any guests who park in South Parking but require additional assistance, ADA-accessible golf carts will be available for on-demand transportation from South Parking to the Arena.
There are 36 accessible parking spaces available with adjacent access aisles. ADA-accessible shuttle vans and buses, including two dedicated shuttle vans for on-demand service, will be available for transportation from Emerald Parking to the Arena.
ADA-accessible shuttles will run on a regular schedule while parking areas are open. Parking opens 2 hours prior to events and closes 90 minutes after events, unless otherwise stated.
Please note that all guests with disabilities who park in the accessible parking spots must have a valid disabled parking permit and/or plate on their vehicle.
For additional needs, please contact [email protected] or call the UBS Arena Accessibility Hotline at 516-460-8598.
Rideshare drop off and pick up location, in addition to the general drop off and pick up location, is accessed via Cross Island Parkway Exit 26D only and is located on the north side of the arena.
Please contact [email protected] with any questions or concerns.