Code of conduct

All guests are required to comply with this UBS Arena Code of Conduct (“Code of Conduct”). Any guest who violates this All guests are required to comply with this UBS Arena Code of Conduct (“Code of Conduct”). Any guest who violates this Code of Conduct may be subject to: (a) removal from UBS Arena and/or revocation of future tickets without refund, (b) a ban on attending future events, and/or (c) referral to law enforcement.

  1. Guests shall not impede or disrupt the event, athletes, or performers.
  2. Re-entry is not allowed at UBS Arena, including after being ejected.
  3. Guests shall not make physical contact with the stage or playing surface or shove the glass separating guests from the athletes.
  4. During sporting events, guests shall wait for a stoppage in play before entering or vacating the seating area.
  5. Guests shall not sit, stand, or congregate in the aisles, other than in the normal course of entering or vacating the seating area.
  6. At events where guests are encouraged to stand, guests shall respect the space and sightlines of other guests and remain in front of the assigned seat printed on their ticket.
  7. Guests shall not sit or stand in any seat other than the assigned seat printed on their ticket.
  8. Guests shall not enter any area of UBS Arena for which they lack permission, including but not limited to premium areas, suites, or areas restricted to athletes, performers, or UBS Arena personnel.
  9. Guests shall show their ticket to UBS Arena personnel upon request.
  10. Guests shall comply with posted signs and notices.
  11. Guests shall observe instructions from UBS Arena personnel concerning UBS Arena rules and procedures.
  12. Guests shall not obstruct the view or interfere with the enjoyment of other guests.
  13. Guests shall not climb on seats, bars, railings, or any other fixture, equipment, or amenity.
  14. Guests consuming alcohol must drink responsibly and comply with all laws and regulations.
  15. Guests shall not smoke at UBS Arena or the surrounding area, including but not limited to electronic, and/or vaping devices.
  16. Guests shall act in a respectful manner toward other guests and UBS Arena personnel.
  17. Guests shall not fight or shove anyone, and any unwanted touching is strictly prohibited.
  18. Guests shall not use profanities or indecent gestures.
  19. Guests shall not throw any objects, including but not limited to hurling items onto the playing surface or stage.
  20. Guests shall wear appropriate clothing at all times, including a shirt, bottoms, and shoes.
  21. Guests shall not wear inappropriate or offensive clothing.
  22. Guests shall not market, sell, or advertise any products or services at UBS Arena or the surrounding area.
  23. Guests shall not damage or deface UBS Arena.
  24. Guests shall report any unruly behavior to the nearest UBS Arena personnel.

UBS Arena thanks you for your cooperation with the Code of Conduct.